Funding application FAQs

We have a new application portal, Grantium, where applications are now made for the 2018-22 National Portfolio, Grants for the Arts and the Artists' International Development Fund.

Important update: Applicant profiles and applications during May and June

We are currently experiencing high volumes of users submitting Applicant profiles and applications. This means they are taking us longer than usual to process.

When submitting your Applicant profile please allow up to 20 working days for us to validate it.

Normally when submitting an application for £15,000 and under you should allow 6 weeks to receive your decision. However during this high volume period, please allow 8 weeks to receive your decision.

We will update this page accordingly as we reduce our turnaround times.

FAQs

The following Frequently Asked Questions will help you when making your applications to these funds on Grantium. 

These FAQs are based on common queries our Customer Services and Investment teams have received.

Our application portal: Grantium

  1. How do I update my applicant profile on Grantium?
  2. How do I get from the eligibility questionnaire to the application form?
  3. I've received an "internal server error" message, or Grantium is running slowly on my computer.  What should I do?
  4. How do I accept my grant and request a payment?       
  5. Can I get advice from a relationship manager in my area?
  6. Can you produce some blank application forms for applicants to work on?
  7. Are spaces and bullet points included in the character count?
  8. Can I change the amount I want to apply for after I have submitted the eligibility questionnaire?         
  9. What happens after I submit my National Portfolio application?

How do I update my applicant profile on Grantium?

Whether you are applying as an individual or an organisation, you should only have one applicant profile that you use to submit your application.  

As time goes on, we realise that you may need to change some of these details.

To update or change any of the information in your profile, you can re-open it for editing by following these simple steps;

  1. Log in to Grantium
  2. On the left-hand menu, select “Applicants”
  3. Under “Open”, click the orange folder icon to open your applicant profile 4. Select “Submission summary” and on the left and then “Edit”
A screenshot of the Submission summary screen on Grantium.
The Submission summary screen on Grantium.
  1. You can then make the relevant changes to your profile
  2. Finally, ensure you return to the Submission summary page and click “Complete” to save your changes.   

If you are looking for further help with this task, our guidance document offers more in-depth assistance.                                     

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How do I get from the eligibility questionnaire to the application form?

Before you can get started on your funding application, you need to submit a short eligibility questionnaire.  

We won’t do our eligibility check until you’ve submitted your full application. So once you have filled this out you can move straight on to completing your form.

Once you have completed the eligibility questions, navigate to the “Submission Summary” section and click “Submit”

On your Submissions list, you will see at least two items. Look for the one with the title ‘Application’ and click the orange folder to the right. This will open the application form and you can begin.               

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I've received an "internal server error" message, or Grantium is running slowly on my computer.  What should I do?

Sometimes cookies or internet data stored on your computer can prevent you from accessing Grantium and continuing to work on an application.

If you receive an error message that mentions an internal server error or a timeout, or the portal is failing to load information quickly, then please delete your cookies and data and then restart the internet browser.

You can delete your cookies and browsing data on Google Chrome by opening your history and clicking "Clear browsing data".  You can select to delete your cookies from the tick boxes provided.

On restarting the browser, you should be able to access your account and continue to work on the system. If this fails to work, then please try on a different Internet browser.  

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How do I accept my grant and request a payment?

If we offer you a grant, there is a simple check list you can follow to accept the offer and request your first payment.

  1. Accept the offer by logging on to Grantium and submitting the “Offer letter acknowledgement”  in your submissions list
  2. Post us a hard copy of your bank details
  3. Submit “Payment Request #1”, including any information that relates to your Payment conditions in the attachment section. Guidance on how to complete this can be found here.

If you are having trouble providing all the information we need to release your payment, there are other things you can do to meet the conditions of your grant and allow us to release the funds.

What to do when: We’ve requested that you send confirmation of your match funding, but you're still waiting for this. 

If you’re still waiting for confirmation of your match funding, you can submit a contingency budget that shows how you would make up the shortfall, or scale back the project.    

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Can I get advice from a relationship manager in my area?

For many of our funding streams, particularly Grants for the Arts and Artists’ International Development Fund, the amount of potential applicants greatly outnumber the relationship managers we have available.

This means they can’t provide advice to everyone in their area hoping to apply for funding.  

Our customer services team should be the first port of call for any questions you have as you go through the application process. The team know all about the process and can help with questions about eligibility, the application form and what can happen if you are offered a grant.                      

If you are a new applicant applying to become part of our National Portfolio 2018 - 22, you must have a mandatory conversation with a relationship manager in your area.

Find out how to do this here.    

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Can you produce some blank application forms for applicants to work on?

National Portfolio applicants

Once you are in the application form, you can choose to save the form as a PDF file to view offline or print.

To do this, when you are in the application form look at the bottom of the grey panel on the left of the screen.

Click ‘Export to PDF’ and this will give you the opportunity to save the form as a PDF or print it out.

Grants for the Arts

You can download Questions and Character counts for the Grants for the Arts application form here

Once you are in the application form, you can also choose to save the form as a PDF file to view offline or print.

To do this, when you are in the application form look at the bottom of the grey panel on the left of the screen.

Click ‘Export to PDF’ and this will give you the opportunity to save the form as a PDF or print it out.    

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Are spaces and bullet points included in the character count?

We have moved from word count on our old system to using character count on Grantium.

Basic word processing systems such as Notepad use the same character count as Grantium, which do include spaces as a character.

You can include bullet points in your answers but this will affect the character count.    

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Can I change the amount I want to apply for after I have submitted the eligibility questionnaire?

Grants for the Arts

It is possible to change the amount you are requesting within the application form if you are applying to Grants for the Arts and Artists’ International Development Fund.

The only instance where this can be a problem is if the amount you are changing to is outside of the current bracket your application form is for. 

For example changing an under £15,000 application for over £15,000, you would need start another eligibility questionnaire.

National portfolio

The figures you enter in the eligibility questionnaire will determine which application form you see.

If you wish to change the amounts you are requesting, you will need start another eligibility questionnaire.        

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What happens after I submit my National Portfolio application?

Find out exactly how we make our decisions here

By 1 July 2017, we will announce our decisions.

You will be able to access our decision on Grantium. Therefore, please keep a note of your username and remember the password you have used – you will need these to access the decision.

For further information on the National Portfolio funding programme, please click here.

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